Returns Policy: We want you to be completely satisfied with your purchase, so we happily accept returns on unwanted items as long as they meet the following criteria. 1. Within 14 days from receipt of your shipment 2. The item(s) are unused and still in original packaging 3. The item(s) are not personalised or engraved 4. The original receipt and packing is included Please note we do not cover the cost of return postage. To initiate a return please contact us on our number +61466551509 (using Whatsapp or Facetime from overseas) to request a return authorization number. Goods returned damaged will not be eligible for a refund. Please allow 3-5 business days once we receive your return for your return to be processed. Once your return has been inspected we will notify you of the return. Exchange Policy: At this stage we are unable to initiate exchanges for returned items. If you wish to change an item please contact us to initiate a return and order your preferred product separately.